OCRMS
Streamline Complaint Submission, Tracking, And Resolution With An Intuitive, Centralized Platform Designed To Enhance Transparency And Efficiency.
Allow users to submit complaints through an intuitive, user-friendly online platform.
Users can monitor the progress of their complaints with live updates on status and resolution steps.
Automatically escalate unresolved complaints to higher authorities for quicker resolution.
Ensure all user data is encrypted and securely stored, while offering complete transparency throughout the process.
Identify trends and make data-driven decisions with built-in analytics and comprehensive reports.